About us

OUR HUMBLE BEGINNING

Who We Are - Dark Fiber Network Providers

Our Journey with fiber optics began in the year 2000 when we signed up with Dish net DSL for point to point connection fibers and now we are the second-largest dark fiber Point to Point Fiber Connection, Middle Mile Connectivity, Last Mile Connectivity Service providers in Tamil Nadu. From then on we have only excelled in this field catering to 200+ customers across Tamilnadu.

We have a strong infrastructure and hence service is offered with ultimate quality with high flexibility.

“ Our purpose is to create a matchless value proposition of telecom solutions for our customers, powered by effective technologies tailor made for our market space, thereby customers find value in our offerings thus resulting in creation of more jobs“

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OUR TECHNOLOGY

Best In Class Technology Enabling Transparent & Efficient Customer Service

Our Technology

01

Ticketing Tool

Our OTRS ticketing system assigns a ticket number to the complaint sent by the customer. Ticket info gets documented and tracked and automatic communication is enabled

02

Feasibility Workflow

Our Blue OTRS will generate ticket for feasibility request sent by the customer. Auto generated emails & system enabled communication made possible to ensure lower time taken for feasibility

03

Galileo App

Customers would get audit trail of a link that needs to be delivered. True picture & clarity given to our customers. Bottlenecks identified proactively and rectified timely

04

Newton App

Customers would get audit trail of a particular ticket. Drives transparency across stakeholders . Helps to monitor productivity of  the field staff

05

Network Management System

Our tool flags off any link downs(Switch links) and helps proactively attend to issues before even customer team faces them

07

Field Attendance Tracking

Punch in & Punch out through this app helps in maintaining the attendance of the team and helps in reducing surprises

08

Kepler App

Billing through this app helps in on time & accurate billing. Captures the correct date of customer/link on boarding to billing entry & exit

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Task Master - Odoo

Internal task management done on this app has streamlined the internal communication and cross functional information flow

Radhakrishna Vittaldev

Radhakrishna Vittaldev, our Managing Director, is a brand on his own. RK as he is popularly known has been an entrepreneur from the age of 13. He is a first generation entrepreneur, with over 30 years of business experience.
RK has started and grown several businesses from Cable TV, Local Newspaper, Television Channel, learning & development company, Fiber Infrastructure Provider to ISP. He has been a thought leader who has transformed several of these industries.
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Get in Touch with us

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